Shipping policy
From our fulfillment partners to your coffee corner.
Theodore Coffee currently ships to the United States only.
Shipping cost
Standard shipping is $4.95 USD per order. The available service and final shipping charge are displayed at checkout before payment.
Where orders ship from
Our current collection is fulfilled through CJdropshipping partners in China. A US delivery address does not mean the item ships from a US warehouse.
Processing and delivery
Order preparation and carrier transit are separate stages. Timing depends on the item, fulfillment partner, carrier and destination. We do not promise a fixed arrival date. For an item-specific estimate before ordering, email admin@theodore.coffee.
Tracking and separate packages
Tracking details are provided when available after dispatch. Items may arrive in separate packages, with tracking updates at different times. International shipments can experience customs or carrier delays.
Address changes
Check your full address and apartment number before ordering. Contact admin@theodore.coffee promptly if a correction is needed. Changes may not be possible after processing begins.
Delivery support
If tracking stops updating or a delivery cannot be found, contact us with your order number. Check with household members and the local carrier as well. We will review the shipment and help with the next steps.
For returns, please read our Returns & Refunds policy and contact us before mailing anything. Do not send returns to a warehouse address without authorization.
