Contact

Need help choosing a coffee tool or checking an order? Email admin@theodore.coffee or use the form below.

How we can help

• Product questions: include the product name and the size or model of your existing equipment.
• Order support: include your order number and the email used at checkout.
• Returns or damaged items: contact us before sending anything back. Include clear photos when relevant.

Please do not send card numbers or passwords. For common questions, visit our FAQs, shipping information or return policy.

Business & customer support

Theodore Coffee
Business address: 1/40 Boronia Street, Kensington, NSW 2033, Australia

Email: admin@theodore.coffee
International support phone: +84 96 7074 013

Our online store currently ships to customers in the United States. The business address above is not a walk-in store or an automatic return destination. Please contact us for return instructions before sending an item.